The West Herr Automotive Group has immediate openings in the Rochester, NY area for motivated sales and leasing consultants to join our team. As New York State's largest automotive group selling over 50,000 vehicles annually, at 23 dealerships, representing 21 brands, we are growing rapidly in Western New York. We offer you a professional working environment with continuous training and performance excellence.
Summary: The Sales and Leasing Consultant is responsible for working with customers to identify their vehicle needs, finding the appropriate vehicle to meet their needs while ensuring each customer has an outstanding car buying experience.
Duties and Responsibilities:
Follows dealership sales process and complies with all ethical standards.
Maintains Customer Satisfaction scores at or above company and manufacturer standards.
Greets customer and assists customer to identify type of vehicle that meets their needs.
Explains features and demonstrates operation of vehicle in showroom or on road.
Communicates sales price, including tax, trade-in allowance, and discount.
Completes paperwork accompanying vehicle sales.
Provides complete review of vehicle features and benefits during sale process.
Researches availability of models and optional equipment.
Engages in business development.
Addresses customer concerns.
Engages customers after sale for follow-up to ensure customer satisfaction.
Follows Safeguards rules and regulations.
Automotive sales experience preferred, yet not required.
Professional appearance and strong communications skills.
Basic computer skills a plus.
High school diploma or equivalent; college degree a plus
Strong customer service background.
Enthusiastic and Team-oriented personality.
Submit to and successfully complete pre-employment screening.
Valid in state driver's license.
Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. Our team members also enjoy a comprehensive benefits program including:
Guaranteed Training Salary.
Medical, Dental and Vision insurance.
401(k) retirement plan with matching contributions.
Vehicle purchase program.
Comprehensive employee recognition programs.
Opportunities for career advancement